This Privacy Policy explains how RevLimit Auto Pty Ltd (ABN 60 684 307 060) (“RevLimit”, “we”, “us”, “our”) handles your personal information. We aim to handle your information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. Information we collect
We collect the information we need to provide your membership, including:
- your name and contact details (email, phone, address);
- your nominated vehicle’s details (such as make, model, registration and odometer);
- payment details, which are processed by our payment provider (we do not store full card numbers ourselves);
- your bookings, service history and benefit usage; and
- records of your communications with us.
2. How we collect it
We usually collect information directly from you — when you sign up, book a service, contact us, or use our website. Sometimes we receive information from our participating partners in connection with a service we have arranged for you.
3. Why we use your information
We use your information to:
- set up and manage your membership and account;
- schedule and deliver your benefits and arrange services with our partners;
- process payments and manage billing;
- provide support and respond to your enquiries and complaints;
- meet our legal and tax obligations; and
- send you service updates and, where you have not opted out, news and offers about our products.
4. Who we share it with
We share your information only as needed to run the membership:
- with participating partners, so they can deliver a benefit you have booked;
- with our payment provider, to process your payments;
- with a third-party product provider (such as a warranty provider), only if you choose to engage that product;
- with service providers who help us operate (such as IT, booking and email providers); and
- where required or permitted by law.
We do not sell your personal information.
5. Storage and security
We take reasonable steps to protect your information from misuse, loss, and unauthorised access, and to destroy or de-identify it when we no longer need it. We use trusted third-party providers to store and process information on our behalf.
6. Overseas disclosure
Some of our service providers (for example, cloud, booking or email providers) may store or process information outside Australia. Where this happens, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.
7. Marketing and your choices
If you do not want to receive marketing from us, you can opt out at any time using the unsubscribe link in our emails or by contacting us. We will still send you essential messages about your membership.
8. Cookies and website analytics
Our website may use cookies and analytics tools to help it work and to understand how visitors use it. You can manage cookies through your browser settings; turning them off may affect how the website works.
9. Accessing and correcting your information
You can ask us for a copy of the personal information we hold about you, and ask us to correct it if it is wrong or out of date. Contact us using the details below and we will respond within a reasonable time.
10. Complaints
If you have a privacy concern, please contact us first and we will try to resolve it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
11. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be available on our website, with the date it was last updated.
12. Contact us
RevLimit Auto Pty Ltd (ABN 60 684 307 060)
Email: [email protected]
Address: 157 Main Street, Osborne Park WA 6017